Welcome to Stonecloud!

We are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website and use our services, including the sale of ceramics and the offering of workshops within and outside the Netherlands.

We collect data (because we have to)

Personal Information 1.1 We collect personal information that you voluntarily provide to us when you:

• Register on our website.
• Make a purchase.
• Sign up for a workshop.
• Contact us via the contact form or email.

This information may include:

• Name
• Address
• Email address
• Phone number
• Payment information (credit card details, bank information)

1.2 Automatically Collected Data When you visit our website, we may automatically collect certain data, such as:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including the URL, the sequence of pages viewed, and page interaction data

Use of data

We use the collected data for the following purposes:

• Processing your orders and payments.
• Delivering our products and services to you.
• Organizing and managing workshops.
• Improving our website and services.
• Sending promotional offers, newsletters, and other communications, provided you have given consent.
• Complying with legal obligations.

Sharing of data

We will not share, sell, or rent your personal data to third parties, except in the following circumstances:

• When necessary to provide our services, such as shipping products through delivery services.
• When we are legally required to provide data.
• With service providers who assist us in managing our website, IT systems, and marketing, subject to confidentiality obligations.

Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. While we strive to protect your data, we cannot guarantee the security of data transmitted over the internet, and any transmission is at your own risk.

Data retention

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain the data for a longer period.

Your rights matter

You have the right to:

• Request access to your personal data.
• Correct any inaccurate or incomplete data.
• Request the deletion of your data under certain circumstances.
• Object to the processing of your data.
• Withdraw your consent to data processing, if applicable.
• File a complaint with the supervisory authority.

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. Some features of our website may not function properly if you refuse cookies.

Changes to the privacy policy

We reserve the right to amend this privacy policy at any time. We will post the revised version of the privacy policy on our website and, if applicable, notify you by email.

Contact

If you have any questions about this privacy policy or wish to manage your personal data, please contact us at: Stonecloud stonecloud.bynika@gmail.com By using our website and services, you agree to this privacy policy.